Shipping policy

Website Operator: Cabinets To Go D
Website: http://cabinetstogod.shop

Thank you for choosing Cabinets To Go D for your water bottle and insulated tumbler needs! We’re excited to deliver high-quality hydration solutions right to your doorstep. This Shipping Policy details the processes, timelines, and conditions governing how we handle your orders—from preparation to arrival. Please take a moment to review this information to understand what to expect when shopping with us.

Order Preparation Timeline

Once you’ve placed your order, our team springs into action to ensure everything is perfect before it leaves our hands. This involves verifying your purchase details, inspecting the water bottles or tumblers for quality, and carefully packaging them to withstand the journey ahead. Typically, we transfer orders to our fulfillment center within 1 to 3 business days from the moment you complete your transaction.

During peak seasons or times of unusually high order volumes—think holiday rushes or special promotions—processing might take a bit longer, potentially extending by a few extra days. We ask for your understanding if this happens, as it may also affect transit times. Should we anticipate a notable delay in getting your package on its way, we’ll reach out to you promptly via email or phone with an update, so you’re never left wondering about your shipment’s status.

Delivery Timeframes

Delivery time refers to the duration it takes for your order to travel from our fulfillment center to your specified address. We offer two shipping options to accommodate your schedule:

  • Standard Shipping: Expect your package to arrive within 3 to 5 business days. This option balances cost and efficiency, making it a great choice for most customers.
  • Expedited Shipping: Need your tumbler sooner? This service delivers in 1 to 2 business days, ideal for urgent hydration needs or last-minute gifts.

These estimates reflect typical conditions, but external factors—like weather events or carrier workloads—may occasionally influence arrival times, as noted below.

Shipping Fees and Options

We’re proud to ship our water bottles and insulated tumblers to customers across Australia, Canada, the United States, and beyond. Our pricing structure is designed to offer flexibility and value, based on your order total and preferred delivery speed:

  • Free Shipping: Orders totaling $60.00 or more qualify for complimentary shipping—no extra cost to you! This perk is automatically applied at checkout when the threshold is met.
  • Standard Shipping: For orders between $0.00 and $59.99, we charge a flat rate of $5.00, keeping delivery affordable for smaller purchases.
  • Expedited Shipping: Priced at $10.00, this option ensures your items arrive quickly, perfect for those who can’t wait to start using their new tumbler.

While we aim for timely deliveries, unexpected hiccups—like regional disruptions, holidays, or customs processing for international shipments—can sometimes slow things down. We appreciate your patience if such delays occur, and we’ll keep you informed as needed.

Tracking Your Shipment

As soon as your order is dispatched, we’ll send you a Shipment Confirmation email containing all the essentials, including your tracking number(s). This allows you to follow your package’s progress from our fulfillment center to your door. Please note that it may take up to 24 hours for the tracking details to activate within the carrier’s system, so don’t worry if it’s not immediately live.

Keep an eye on your inbox (and maybe your spam folder) for this email. If you run into trouble with tracking or have questions about your shipment, our support team is just a message or call away—we’re happy to assist.

Handling Damaged or Lost Items

We take pride in packing your water bottles and tumblers securely to ensure they arrive in top condition. However, once they’re with the shipping carrier, responsibility for damage or loss shifts to them. Cabinets To Go D isn’t liable for items that are harmed or go missing during transit.

If your order shows up with issues—like a dented tumbler or cracked lid—please reach out to the carrier directly to file a claim. We recommend holding onto all packaging materials (boxes, padding, etc.) and the affected items, as these may be needed to support your case. Taking photos of any damage upon arrival can also help speed up the process. For lost packages, use your tracking number to check with the carrier first, and let us know if you need guidance—we’ll do our best to point you in the right direction.

Additional Information

  • Business Days Defined: Our processing and shipping timelines are based on business days (Monday through Friday), excluding weekends and U.S. federal holidays. Orders placed late on Friday or over the weekend will begin processing the following Monday.
  • International Considerations: Shipments outside the U.S. may face extra transit time or customs fees, depending on your location’s regulations. These additional costs, if any, are your responsibility as the recipient.
  • Address Responsibility: To avoid delays or lost packages, please ensure your shipping address is correct and complete at checkout. We can’t be held accountable for issues arising from inaccurate address details.

Get in Touch

Have questions about your order, shipping options, or anything else? We’re here to make things easy for you. Contact us anytime at:

  • Email: [email protected]
  • Phone: +1 (214)-434-5348
  • Business Address: 1022 Lauren Ln, Murphy, TX 75094, United States

Our team is dedicated to ensuring your water bottles and insulated tumblers arrive smoothly and swiftly. Thank you for trusting Cabinets To Go D with your hydration needs—we can’t wait to serve you!